Tylee greeted us with a smile and is your minister of first impressions. Every single staff member was on point and helpful. We would recommend this Casino and Hotel. Great Stay.
I receive the best service every time I stay here. Thank you everyone!
Excellent customer service food very good, room clean and beds comfortable. Would definitely stay again.
Your host was very hospitable and professional. Great service and a pleasant smile. It was my first time here but hopefully not my last. From the whole crew, we thank you for everything.
Several of us came to Susanville for our niece's high school graduation, and we stayed at the Diamond Mountain Casino and Hotel. The accommodations were wonderful. The rooms were clean, the beds very comfortable, the linens restocked each day. The restaurant food was excellent, and all of the staff members were friendly and helpful from check in to check out. My brother won $1,000 on the Wheel of Fortune slot machine which totally made his trip. Susanville is a picturesque mountain town in Northern California with many beautiful lakes and Mount Lassen National Park well within driving distance for a day trip. My family all commented how they would love to stay at the Diamond Mountain Casino and Hotel next time they come to Susanville for a visit!
I always stay at this hotel when I am in town. I had just driven back from Las Vegas and had stayed in a hotel that charged a little more but was not nearly as nice. It was so wonderful to be able to stay in a clean, comfortable room. The beds feel like you are sleeping in a pillow. =D
I have stayed here a few times and every time has been wonderful. The beds are so comfortable, I haven't found any other hotel that compares to the beds here. The rooms are always very clean and you have everything you need in your room. My kids love the pool they have a blast when they are here. For the price its the best place to stay I would recommend it to all my friends and family. Thank you.