4 Starts. Nice rooms good food very nice employees.
5 Stars. Good food. Loose machines. Nice friendly atmosphere!!!
5 Stars. Good food and drinks, willow room is a good place to hangout. Drinks and food costs are fair and open pretty late.
5 Stars. The rooms were very nice, clean, and well maintained. The hotel staff at the front desk were amazing as well!
A small hotel and casino. Comfortable room, great security throughout the property. Felt right at home with the rustic decor. Bingo will never be the same for me and my friends after playing B.A.D. bingo (Bingo After Dark), which I would say is an R-rated version with lots of sexual innuendo--you will either love it or hate it. Played mostly penny slots but also progressive dollar slots that are very tight, so don't spend your money on those. Only have 2 card tables, which we didn't try. Food in the cafe, non-smoking room was good. Kandy is a great server. Would stay again if we're ever in the Susanville area. Good value for the money.
Everything and everyone was nice and professional, from the person at the front desk to the waitresses at the restaurant. The food was good and the prices were fair. The nice toppers was they gave us each a free meal ticket.
Tylee greeted us with a smile and is your minister of first impressions. Every single staff member was on point and helpful. We would recommend this Casino and Hotel. Great Stay.
I receive the best service every time I stay here. Thank you everyone!
Excellent customer service food very good, room clean and beds comfortable. Would definitely stay again.
Your host was very hospitable and professional. Great service and a pleasant smile. It was my first time here but hopefully not my last. From the whole crew, we thank you for everything.
Several of us came to Susanville for our niece's high school graduation, and we stayed at the Diamond Mountain Casino and Hotel. The accommodations were wonderful. The rooms were clean, the beds very comfortable, the linens restocked each day. The restaurant food was excellent, and all of the staff members were friendly and helpful from check in to check out. My brother won $1,000 on the Wheel of Fortune slot machine which totally made his trip. Susanville is a picturesque mountain town in Northern California with many beautiful lakes and Mount Lassen National Park well within driving distance for a day trip. My family all commented how they would love to stay at the Diamond Mountain Casino and Hotel next time they come to Susanville for a visit!
I always stay at this hotel when I am in town. I had just driven back from Las Vegas and had stayed in a hotel that charged a little more but was not nearly as nice. It was so wonderful to be able to stay in a clean, comfortable room. The beds feel like you are sleeping in a pillow. =D
I have stayed here a few times and every time has been wonderful. The beds are so comfortable, I haven't found any other hotel that compares to the beds here. The rooms are always very clean and you have everything you need in your room. My kids love the pool they have a blast when they are here. For the price its the best place to stay I would recommend it to all my friends and family. Thank you.